Office Assistant
Alter Domus
We are seeking a friendly, organised Office Assistant to join our Office Administration team. In this position you will assist clients and employees and attend to their needs. The ideal candidate will be committed to ensure that the employee and client experience reaches maximum satisfaction thus presenting an excellent image of our company.
Being part of the Office Administration team you will be responsible for the following duties:
JOB DESCRIPTION:
- Assisting with IT queries from employees and clients;
- Responsible for IT Assets and coordination of new IT equipment;
- Configuration of computers and mobility devices such as Laptops, Tablets and Smartphones;
- Handle print management tasks, back up management, access controls and CCTV systems;
- Prioritize and schedule issues and able to escalate (when required) to the appropriate IT group;
- Liaising with different external suppliers for hardware and application support;
- Perform additional duties and assignments as required in support of internal IT Systems;
- Monitor and manage inventory of office supplies and equipment;
- Assist with ad hoc general office duties as required;
- Work with the team to solve problems when challenges arise within the office;
- Provide an outstanding customer and employee experience.
YOUR PROFILE:
- At least 1 year experience working in an IT and Office Environment;
- Experience with setting up of IT Equipment and desk side troubleshooting (PCs, Printers, Mobiles and Tablets);
- Excellent written and verbal communication skills;
- Fluent in English;
- You hold an ECDL & IT Certification;
- You work well independently and within a team;
- Highly organized, able to multitask, prioritize and work well under pressure;
- Proactive approach to dealing with issues that arise;
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