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Customer Support Agent

Influx. Inc

We’re looking for detail-oriented and thoughtful people to join our growing international team. You’ll be tasked with answering customer questions and need to be able to think on your feet, communicate clearly and effectively in writing, and empathize with customers.

Influx provides customer service for brands and tech companies on demand, 24/7, every day of the year (including holidays). To achieve this, our operation includes agents and managers working around the globe. Come join our Brazilian team!

Benefits

  • The flexibility of working from home without having to go to the office
  • Work with clients in the USA, EU and elsewhere
  • Extensive opportunities to learn from, and work with, high-performing colleagues

Skills

  • Excellent written and verbal English communication skill
  • Strong problem-solving skills
  • Sense of humour

Duties

  • Diagnose and solve the customers’ problems
  • Communicate effectively via email and chat with our customer
  • Coordinate effectively with peers and your manager
  • Contribute to a high-performance and friendly workplace culture

Attributes

  • Personal integrity and conscientiousness
  • Can-do attitude
  • Team player
  • Continuous learner

Seniority Level

We’re open to people with all experience levels.

Job Types: Full-time, Contract

Salary: R$2,500.00 to R$3,500.00 /month

Work Remotely:

  • Yes
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