The Operations team is responsible for all day to day operations at Maxihost. Although new servers and IT Infrastructure are provisioned, It’s our mission to guarantee quick attendance and provides a high level of quality to the clients. The Support Analyst at Maxihost attend and interact with clients by e-mail and phone call. Also, it’s him or her responsible too:

• Provide support for infrastructure services – servers and storage hardware, operating system, and software platforms

• Maintain relationship with our remote data centers

• Install Operations Systems (Linux and Windows)

• Troubleshoot operating system storage issues including, disk management and RAID technologies

• Configure and maintain IPMI

Skills and qualifications

Comfortable reading and writing in English (mandatory)

• Experience in monitoring software and ticketing systems to provide customer support

• Intermediate knowledge in Linux and Windows

• Previous experience with virtualization platform and data center environment (desirable)

• Interest in building a strong career in Infrastructure and Systems

• Bachelor’s degree in Technology areas or related degree

What we offer (our benefits)

• Health Insurance - Amil 200

• Dental Insurance - Amil

• Life Insurance

• Meal voucher (R$ 25,00/day)

• Transportation voucher

• Subsidy for English Classes (70%)

• Subsidy for certifications (70%)

Additional information

Work schedule - 5x2, including weekends (twice a month) - 10h00 às 19h00

Tipo de vaga: Efetivo/CLT

Salário: R$2.000,00 /mês

Idioma:

• Inglês (avançado) (Obrigatório)